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By using the Service Portal our partners and their costumers can sign in and tracks their incidents. You decide as a partner who is given access to the Service Portal. The customer has access to its own relevant information and the partner has access to the information of its customer portfolio. We act according to the respective warranty or contractual. Notifications for 24-hour service should always be notified by telephone by authorized contacts before registration in the Service Portal. If you want to know more about the use of the Service Portal, or if you have problems using them, please contact our Service Desk at telephone number +31 88 2737247.